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Sell ITO, BPO, Healthcare, or HRO Services? Outsourcing Headlines 9.21.11

Outsourcing Sales NewsOutsourcing's On-line Discussions and News

Identify outsourcing sales triggers, connect with outsourcing industry leaders, spot trends and even chat with clients or prospects.  For outsourcing sales leaders, ITO sales, BPO sales, Analysts, Advisors and outsourcing consultants – these links are opportunities to engage your subject experts, showcase thought-leadership, link back to relevant blog posts and generate ideas for the future.

Industry-wide Outsourcing News

Sydney Entrepreneur Matt Barrie Reveals How he Built Australia's Largest Outsourcing Site

Matt Barrie is an award-winning entrepreneur, technologist and lecturer. He is Chief Executive of Sydney-based, which is now the world's largest outsourcing marketplace connecting over 1.5 million professionals from around the globe. In this Q&A interview with Alex Pirouz he explains how a vision much bigger than yourself can make it easier to push through times of uncertainty and hardship.

Global Woes to Pinch Outsourcing Firm's Hiring Activity

Indian outsourcing companies are likely to witness a slump in hiring activity owing to the current global economic scenario, but the decline would not be as "substantial" as was after the 2008 crisis, experts believe.

Consider costs, credentials when outsourcing, adviser says

As a small-business owner, you may have considered outsourcing some of your company's functions. Here are some factors to consider before doing so. Outsourcing can save businesses time and money, but if you're not careful, it can also cost you time and money. Look at the value of time spent completing specific tasks in your organization, and use that knowledge to determine when it's worthwhile to hire someone else. Overhead for full-time employees can cost up to 30 percent above their salaries.

IT Outsourcing

Outsourcing IT to other countries adds to cyber risks, report says

new report charged that the government's outsourcing significant portions of the nation's IT has created escalating cybersecurity risks. The report by the Intelligence and National Security Alliance's (INSA) Cyber Council warned that federal authorities have outsourced a substantial share of IT to countries in which hackers have an easier time of gaining unauthorized access into IT systems and supply chains.

IT outsourcing strategy advice for business owners

Outsourcing business functions is a common practice for large multinational corporations. Nevertheless, even micro entrepreneurs and small business owners have started to embrace outsourcing as an ideal business solution. Outsourcing business functions to independent contractors will allow a business firm to focus more on things which they can control and administer more effectively while allowing highly skilled specialists to work on the outsourced business function.

Outsourcing Custom Software Development From IT Outsourcing Companies

Custom software development is no easy task and for companies with limited resources, using the services of IT outsourcing companies can help them get their custom software at a cost effective rate. Most custom software development is designed to contain features that will allow it to be configured according to the needs of the company. This means that IT outsourcing companies can offer services for developing database programs or standalone software depending on the company's specific requirement.

Cloud Computing

European Data Concerns Cloud Outlook for US Vendors

American cloud providers may find themselves unable to sell to the Dutch government due to concerns that the vendors could be compelled to share data with U.S. authorities under the provisions of the Patriot Act. Similar concerns are being raised in the European Parliament.

Cloud Computing May be a Shot in the Arm our Economy Needs

Economists and pundits have long feared the emergence of what they called "hollow corporations," or businesses that don't actually produce actual goods or services themselves, but instead act as brokers or intermediaries relying on networks of suppliers and partners. But now, thanks to technology, successful businesses surprisingly are often brokers of services, delivered via technology, from providers and on to consumers. Where are these services coming from?  Look to the cloud.

IBM unveils new hybrid, private cloud solutions for enterprise

IBM South Africa announced a range of new cloud solutions today to help clients drive efficiency, scalability, accessible anywhere, anytime, and "pay only for what you use" computing. "Increasing numbers of organisations are looking to leverage the scale and flexibility of public cloud, but are concerned about losing control of resources outside of their four walls.

Healthcare & Outsourcing

Healthcare Outsourcing

Healthcare outsourcing in USA exceeded $38 billion in 2008 and more than £12 billion in UK. According to a recent study by Dun and Bradstreet, it becomes a $ 4 trillion-a-year business. The range of healthcare functional services being outsourced is expanding fast. It only shows that outsourcing in healthcare organization is not simply a passing trend every year. Outsourcing is a standard practice and a viable option being taken by healthcare providers seeking creative and smart ways to cut cost while maintaining the highest quality of patient care.

Healthcare Outsourcing see $1B

The healthcare outsourcing industry expects to generate $1 billion in revenue in five years and double its workforce this year. Myla Rose Reyes, president of the Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP), said the association is targeting the capture of 25 percent of the $4 billion potential global market for healthcare information management outsourcing. HIMOAP, formerly known as the Medical Transcription Industry Association of the Philippines, said that as of end-2010, it had $94 million in revenue and 14,000 full-time employees. Reyes added that the industry aims to tap the 375,000 to 400,000 nursing graduates yearly.

Healthcare for derisking

Is healthcare the new sunshine sector for Indian information technology (IT) services industry? The question follows talk about Infosys's plans to acquire such a business. Analysts say potential technology spend by the healthcare industry, especially in the US, offers the Indian IT firms a viable opportunity to de-risk their sector exposure considering it relies a lot on banking, financial services and insurance (BFSI) industry.


Human Resource Outsourcing

Will HR Outsourcing ride the third wave?

There's a common belief that the third in a series of ocean waves is the biggest. If it's true for waves of change in HRO too, this latest wave of transformation in the industry will have a considerable impact. According to Anthony Hesketh in HRO Today transformation is back on the Outsourcing agenda, if indeed it ever went away. We all understood the logic of the first wave of HR Outsourcing in 1999 – freeing up HR to focus on strategic aspects of the job, introducing standardization, self-service technology and Global Service Centers. It was this desire for HR Transformation that created ground-breaking Global HR Outsourcing deals with Exult-BP and ePeopleserve.

The 2011 HROA BeEmpowered Event | September 21-22, Atlanta

The HROA will officially welcome the HRO Buyers Group into the HROA, hold Buyers Group meetings for incoming and established buy-side communities, host an Awards Dinner and Gala, offer challenging Thought Leadership Presentations, and introduce an exciting new Community experience session. Formal meetings of the Global, North American and RPO Alliance SIG Boards will be held on either side of the main events, making this a truly diverse program with appeal for everyone involved in HRO.

Is Outsourcing HR right for your business?

Whether you currently have a full-time Human Resources professional on board, or an office manager who is handling basic HR responsibilities, an external Human Resources consultant, such as Instant HR Solutions,can complement your existing structure or lack thereof. Some reasons you should consider outsourcing some or all of your human resources responsibilities are listed in this post.

Business Process Outsourcing

Whitepaper: Platform Based BPO and its Evolution

Over the last 30 years, the advances in computing technologies allowed development and deployment of large systems, which were both scalable and resilient. They incorporated the industry's best practices, typically focusing on twin objectives of enterprise-wide data and process standardization across multiple locations.

Dell eyes BPO expansion, targets non-US markets

Dell is aiming to secure a stable foothold in the outsourcing services industry in the Philippines as it expands its operations to accommodate other non-US markets where it exists. Among the target markets for expansion are the United Kingdom, Australia, New Zealand, Japan, China, and India. These are countries where Dell's outsourcing services are already being offered. Its major market remains to be the United States.

BPOs Turn to Social Media Monitoring

Indian business process outsourcing (BPO) firms are getting smarter with social media websites like Facebook, Twitter and LinkedIn. Companies want to know how, when and why they are mentioned on these websites by different consumers and BPOs are there to help them now.

Procurement Outsourcing

Paul Teague: Get the fundamentals right when outsourcing

The hottest debates among the general public center around the outsourcing of manufacturing. Many people ask why businesses don't just keep manufacturing and the jobs that go with it at home instead of sending it to other countries. Wouldn't that be the patriotic thing to do? Well, maybe it would be patriotic, but that's beside the point. Corporations, after all, are not in business to be patriotic. They're in business to make money. And if they can make more by reaping the savings from outsourcing, you have to expect that they'll outsource.

Focus shifts to procurement outsourcing

The unpredictable global economic conditions experienced over the past few years is causing concern amongst the BPO companies across the world with some swearing by procurement outsourcing as a panacea for success and others feeling the pinch of sluggish growth. A report published in the Procurement Leaders magazine quotes a recent survey conducted jointly with SAP to suggest that while 42 percent of respondents did not believe that procurement outsourcing was the way to go, 29 percent said things would change drastically over the next two years.

Payroll Outsourcing

IRS Warns Employers about Payroll Outsourcing Fraud

The Internal Revenue Service issued advice on Friday to employers who outsource their payroll duties to third-party service providers. In a tax tips email, the IRS referred to recent prosecutions of individuals and companies that pretended to be payroll service providers and instead stole funds intended for payment of employment taxes. The IRS noted that the employer is ultimately responsible for depositing and paying federal tax liabilities.


Legal Processing Outsourcing

Outsourcing legal work is here to stay, say ABA panel experts

… For a lawyer, outsourcing can apply to needs ranging from non-legal tasks–such as scanning documents from paper to digital form; to work that requires a lawyer–such as counsel in an area of law unfamiliar to the outsourcer. When it comes to hiring such assistance, Joseph said his attitude mirrors that of his apparel company, which outsources every aspect of production.


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