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Social Media Listening 101 by DNA13

Posted April 28th by admin

Feature rich report from Social Media Listening, by DNA13, a leading SaaS solution for reputation management and media monitoring. Open Full Report “As your company’s PR professional, you’re responsible for keeping the proverbial ‘ear to the ground’ on what’s being said about you. Given today’s reality, are you covering all your bases? Are you ready… Continue reading

Countdown to 2011 Sales Success Starts Now

Posted by Dan Hudson

We are entering the 5th month of the year, meaning barely 60 days remain of the first half of 2011.  Due to on-going, challenging economic conditions many companies continue finding sales cycles increasing.  Truly qualified prospects are harder to find and the level of competition competing for these prospects is huge.  Decisions that used to… Continue reading

Four Tips to Fighting Sales Burnout

Posted April 27th by Dan Hudson

Mens sana in corpore sano (a healthy mind in a healthy body) is a famous Latin quotation, often translated as “A sound mind in a sound body.” How are your mind and body feeling with the 2011 sales year in high gear?  Do you have boundless energy and high enthusiasm as this year is progressing… Continue reading

Social Media Outsourcing Update 4.26.11

Posted April 26th by admin

3FORWARD's Complimentary Weekly Bulletin of Outsourcing-Related Social Media Discussions. Identify sales trigger events, connect with industry leaders, spot trends and even chat with clients or prospects.   For outsourcing providers, IT services companies and other solution providers – these links are opportunities to engage your subject experts, showcase thought-leadership, link back to relevant blog posts and… Continue reading

Tips for Sales Managers – Raising Sales Effectiveness

Posted April 25th by Dan Hudson

Much is written about sales effectiveness and ways to improve it.  Sales effectiveness refers to your sales teams' ability to win the right kind of business in a time frame that allows your company to achieve their annual revenue objectives*.  It gets so much focus because studies show improving effectiveness directly reduces 'no-decisions' and losses… Continue reading

The Essential Sales Playbook by Bulldog Solutions

Posted April 22nd by admin

Excellent report on the new role and responsibility marketing has towards supporting the full sales process.  From Bulldog Solutions, BtoB demand-generation specialists. “Gone are the days of Marketing throwing leads “over the wall” to Sales without responsibility or visibility to when, if and how those deals are closed/won or lost. Marketing now has the ability and… Continue reading

Tips for Sales Managers – Increasing Sales Activity Levels

Posted by Dan Hudson

In the old-school sales era rep territories were typically organized around cities or geographic regions.  As sales teams continue to go virtual, those boundaries are much broader and some sales territories even span several countries.  The days of the morning sales round table and weekly manager ride-alongs are long gone. Sales leaders, in today’s virtual… Continue reading

More Proof Sales Process Drives Win Rates

Posted April 21st by Dan Hudson

CSO Insights recently released their 2011 Sales Management Optimization Key Trends Analysis. This report summarized responses from more than 850 firms focused primarily on Sales Management development, sourcing and assessment. The key observations of the report are: Win Rates of Forecast Deals Remain Flat No gains were made in forecasted deal win rates last year,… Continue reading

Social Media Outsourcing Update 4.18.11

Posted April 19th by admin

3FORWARD's Complimentary Weekly Digest of Outsourcing-Related Social Media Discussions. Great places to identify sales trigger events, connect with industry leaders, spot trends and possibly engage with clients or prospects.   For outsourcing providers, ITO's, BPO's, Analysts and Advisors – these are opportunities to engage your subject experts, showcase thought-leadership, reference relevant blog posts or other content… Continue reading

All Aboard for Customer Service Week

Posted by Dan Hudson

I was fortunate to enjoy a cruise vacation with Celebrity Cruise Line last week.  It had been 10 years since my last cruise and I was not quite sure what to expect, considering how this industry has grown over the last ten years while also becoming so cost competitive.  What I experienced over seven days… Continue reading

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